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Find answers to common questions about SHIFT, our programs, and how medical wellness works.
About SHIFT
SHIFT is a health and wellness company that provides nutrition coaching, movement support, habit development, and access to independent licensed healthcare providers for eligible clients. SHIFT brings these pieces together to help people build sustainable health habits in real life.
SHIFT itself does not independently diagnose conditions or prescribe medication. Medical services available through SHIFT are provided by independent licensed healthcare professionals.
SHIFT coaching is for adults who want practical, sustainable support with nutrition, movement, habits, and accountability—without following a rigid plan.
No. SHIFT's coaching and lifestyle programs can exist independently from medical wellness services.
No. SHIFT is not health insurance and does not replace comprehensive medical care or insurance coverage.
Medical Wellness
No. A licensed provider evaluates your individual health information and determines whether treatment is clinically appropriate.
Prescription decisions are made by an appropriately licensed healthcare professional when clinically appropriate.
When prescribed, medication is fulfilled through an appropriately licensed pharmacy associated with the applicable medical program.
Your health information is reviewed by an independent licensed healthcare provider. SHIFT does not review or make decisions about medical treatment.
Not all clients will be appropriate candidates for treatment. The provider makes this determination based on your individual health information, and SHIFT will communicate the outcome through the applicable program.
Availability may vary based on state law, provider licensure, pharmacy availability, program requirements, and individual eligibility.
HSA & FSA
Certain products or services may qualify depending on the expense, individual circumstances, medical necessity, and applicable HSA/FSA requirements. HSA/FSA payment functionality may be offered for qualifying services as it becomes available. Clients should consult their plan administrator or tax professional regarding individual eligibility.
SHIFT does not currently offer an integrated HSA/FSA payment option. We are working to make qualified options available to eligible clients. Eligibility for HSA/FSA reimbursement of health-related expenses depends on individual circumstances, plan requirements, and applicable regulations.
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