Privacy Notice

1. Who we are

Shift Fuel Pro is operated by Courtney Mericle, trading as Shift. We are the data controller for the personal data described here, meaning we decide how and why it is used. You can reach us through the contact page at courtneymericle.com/contact.

2. What we collect and why

• Account data — name (if given), email address and login credentials (including Google sign-in identifiers). Used to create and secure your account. Basis: performance of our contract with you.
• Health and wellness data you enter — age, sex, height, weight, measurements, activity and goals, meals and food logs, photos of meals or recipes, training sessions, mindfulness sessions, supplements or medications you choose to record, check-ins and journal entries. Used to calculate your targets and to provide the planning, tracking and AI features you request. Basis: contract performance, and your explicit consent for health-related information.
• Support messages — what you send us. Used to answer you. Basis: contract performance and legitimate interests.
• Usage and technical data — pages visited, feature usage, device and browser type, approximate location from IP address, error and log data. Used for security, fraud prevention, troubleshooting and improving the product. Basis: legitimate interests.
• Marketing contact details — where you sign up for free resources or emails. Basis: consent, which you can withdraw at any time.

Payment card details are collected and processed by Paddle, not by us. We receive only order and subscription status information.

3. Who we share data with

• Service providers and subprocessors — hosting and database providers, authentication, email delivery, AI model providers used to produce estimates and answers, and analytics or error-monitoring tools. They act on our instructions.
• Paddle.com — our Merchant of Record for the sale of the product, subscription management, payments, tax compliance and invoicing.
• Professional advisers — legal and accounting, where needed.
• Authorities — where required by law or to protect legal rights.

We do not sell your personal data.

4. International transfers

We are based in the United States and some providers process data outside your country, including outside the UK and EEA. Where data leaves the UK/EEA we rely on appropriate safeguards such as Standard Contractual Clauses or an adequacy decision.

5. How long we keep data

Account and wellness data is kept while your account is active and for up to 12 months after it is closed, so you can return or request an export. Order and tax records are kept as long as the law requires. Support messages are kept up to 3 years. After that data is deleted or anonymised.

6. Your rights

Depending on where you live, you may have the right to access your data, correct it, have it erased, restrict or object to processing, receive a portable copy, and withdraw consent at any time. UK and EEA residents may also complain to their supervisory authority. We respond to requests within one month. Contact us through the link above to exercise any of these rights.

7. Security

We use appropriate technical and organisational measures, including encryption in transit, encrypted storage, row-level access controls so users can only reach their own records, and restricted administrative access. No system is perfectly secure, so please use a strong, unique password.

8. Cookies and local storage

We use essential cookies and browser local storage to keep you signed in, remember your preferences and store your plan and log data on your device. We may use limited analytics to understand feature usage. We do not run third-party advertising cookies. You can clear or block cookies and local storage in your browser settings, though signing in and saving data will stop working.

9. Children

Shift Fuel Pro is for adults 18 and over and is not directed at children. We do not knowingly collect data from children.

10. Changes

We may update this notice. Material changes will be communicated in the app or by email, and the date above will be revised.